Here you can find care tipps for your alfi vacuum carafe. Also you can get information of use, cleaning and repair of your favourite vacuum flask. If you follow these instructions, your alfi vacuum flask will last for years to come.
Cleaning the inside of the vacuum carafe
Use warm water and washing-up liquide to clean the inside of the vacuum flask. the alfi cleaning brush with its soft foam head simplifies this job. Do not use metal or hard plastic cleaning brushes.
You can remove stubborn stains with alfi Cleantabs cleansing tablets. After cleaning the flask, carefully rinse it with water and allow it to dry.
Cleaning the outside of the vacuum carafe
use soft, damp cloth to clean the outside of the vacuum flask, then dry it with another cloth. Do not unse coarse-Grained, abrasive cleaners, scouring pads, sponges or similar items.
Silver plated vacuum carafes
Like silver jewellery or cutlery, silver plated vacuum carafes can tarnish over time. The vacuum flask is delivered in a protective bag that prevents or delays the surface tarnish. Clean the silver-plated vacuum flask regulary to ensure a long-lasting, brilliant shine. For best results, use commercially available silver polishing cloth or silver care product such as Puragan from WMF.
Pleas do not place your alfi vacuum flask in the dishwasher or immerse it in water if it is not expressly described as dishwasher safe!
Spare parts and repairs
After years of normal use, individual parts such as vacuum flask stoppers or sealing rings can wear out. The following spare parts are available for many models: insulating glass insert, sealing ring, screw lid, stopper and bottom screw. Your local dealer or alfi customer service can repair your alfi vacuum flask.
alfi quality guarantee
alfi vacuum flasks conform to the currently valid European norm DIN EN 12546. We guarantee the material and workmanship for 2 years after the date of purchase and the insulation performance for 5 years.
The alfi quality assurance system is certified according to ISO 9001.
Pleas keep your sales receipt! To make a quarantee claim, the receipt must be sent in with the item.